Investigation into the Nature and Causes of Students’ Conflicts, Strategies and Role of Academic Personnel in Conflicts Resolution in Universities of Khyber Pakhtun Khwa

Abstract

This paper focused on the investigation of the nature and causes of students’ conflicts, strategies and role of academic personnel in both sectors universities in Khyber Pakhtunkhwa. The objectives of the study were; to investigate the nature and causes of conflict, to find out the strategies employed in conflict resolution and to investigate the role of academic personnel in the resolution of conflicts in universities. The study was descriptive and survey and conducted to investigate the research problem. Ten (10) universities were taken as sample of the study from Khyber Pakhtunkhwa. Self-developed questionnaires were
used to collect the data from the respondents. The collected data were put into SPSS and were analyzed through mean scores, standard deviation, independent sample t-test and Cohen’s d. Findings of the study showed that nature of conflicts is different in both private and public sector universities; it was further found that causes as well as resolution strategies followed in both the universities are also different. The role of private sector academic personnel was found significant in resolving the conflicts arise among students at universities. Based on the study results it was recommended that policy implementation at universities may be fair and uniform. Furthermore, autonomy may be given to the academic personnel of the universities so that they could
properly resolve the conflicts