Emotional Intelligence, Leadership Styles Communication Patterns, and Job Satisfaction of College Principals

Abstract

The quantitative method was adopted in order to measure the relationship
among emotional intelligence, leadership styles, communication patterns
and job satisfaction of college principals. Through cross sectional
research design and by adopting convenient sampling procedure, the
research participants (268) of age range between 40 - 65 years were
accessed from different colleges of Lahore. The indigenous demographic
questionnaire in addition to Multifactor Leadership Questionnaire
(MLQ), by Bass and Avolio (2000), Job Satisfaction Survey (JSS), by
Spector (1994), Emotional intelligence questionnaire (EI) by Goleman
(1995) and Communication Pattern Questionnaire by Christensen and
Heavey (1990) was used. The findings revealed that emotional
intelligence, emotional management, motivating oneself, empathy and
managing others’ emotions were negatively related with passive avoidant
leadership and positively correlated with communication patterns and job
satisfaction. Also, self-awareness and both transformational and
transactional leadership style were found to have a significant positive
relationship with communication patterns and job satisfaction. Passiveavoidant leadership style was negatively correlated with communication
patterns and job satisfaction. Furthermore, communication patterns were
positively correlated with job satisfaction. The years of work experience,
education, leadership style, communication patterns and age were found
to be successful predictors of job satisfaction of college principals
in Lahore. The findings carry strong implication for policy makers and for higher management in order to improve the quality of work life for
college principals.